Testimonials - Gozzo Design Remodel

Bathroom Remodel Client, West Hartford

Within one year of moving into our 'diamond in the rough,' we have gutted and remodeled two bathrooms with Gozzo Design & Remodel, LLC. From design through finishing touches, we have been very pleased with Mr. Gozzo's professionalism, quality craftsmanship and attention to detail. His team has helped us transform our bathrooms into beautiful and highly functional spaces for modern family living, without compromising repsect for our home's traditional architecture.

Kitchen and Family Room Remodel Client, West Hartford

Dear Bill, my wife and I would like to express how pleased we are with the kitchen and family room remodel. Everything went better than we expected. You, Dave and the rest of the team have a lot to be proud of. From the guidance on the design stage all the way to the end product. It is total professionalism in my opinion. You all took ownership of the project and performed as if this was your own house. Professional workmanship, courteous, neat, respectful and on time. Always keeping the line of communication open. What more can a customer ask for. I have said it before. When you choose the right products and the right craftsman installing it, you end up with a breathtaking result. That's what we achieved with Gozzo Design & Remodel. We are extremely happy with the end result and would highly remcommend you and your team!

Kitchen Remodel Client, Glastonbury

Rosemary and I want to thank Bill Gozzo, Ken and all the folks associated with Gozzo Design & Remodel, LLC, for the phenomenal job they did remodeling our kitchen. Actually, 'remodeling' doesn't do Bill's design justice. He transformed our small, worn, boring kitchen into an efficient, stylish, visually exciting workspace. He more than doubled our storage space, increased our lighting dramatically, added additional counter space, and relocated our sink and appliances to allow all work areas to be easily reached from a central position.

In addition to Bill's design, we were also impressed by the high quality of the work done in our kitchen. The materials provided and the workmanship were first rate. Also, it is important to note that Bill's team completed our project within a very reasonable schedule. Rosemary and I also appreciate the time Bill and Ken spent with us, finding out what we needed and wanted in our new kitchen, working out compromises to fit the limitations of our space, and taking care of the little fixes that we identified along the way. In summary, Bill Gozzo and his team really made our remodeling project into a satisfying experience.

Real Estate Agent, West Hartford

Thanks for all your help with this project! You're at the top of my list for referrals for future work! Your workmanship on the job, your timeliness and your follow through has been excellent and is what I look for in a contractor for my many referrals.

Deck Client, Simsbury

Dear Bill, we want you to know how pleased we are with the new deck your firm built for us. We are just starting to enjoy it and have had many compliments from our neighbors on the beautiful appearance and outstanding design. Your approach to laying out a very clear design with detailed specifications was a key to our choosing you to do the project. You were willing to listen to our input and were flexible in making changes to accommodate our suggestions. You also brought several decking material samples to our home and spent time in giving us the pros and cons of each. This enabled us to see firsthand what went well with our home decor and color. Your communications skills, follow-up and keeping us well informed was a tribute to your interest in doing a good job. We were in Florida the entire winter and you overcame the distance issue with excellent communication. We can highly recommend Gozzo Design & Remodel as a company which does outstanding work.

Bathroom Remodel Client, Avon

Dear Bill, I really can’t thank you enough for the beautiful remodel on our bathroom! I love it so much that I’m moving in there and having my mail forwarded! Now the rest of the house really looks shabby! It’s on to the kitchen for next year! I’m already saving my money up for this. You did such a good job on the bathroom that we want you to do our kitchen for us as well. Thanks again for the beautiful job!

Addition, Bathroom, Deck, Kitchen Remodel Client, West Hartford

Dear Mr. Gozzo, we are writing this letter of thanks for a job well done. We are so happy with the transformation of our family room and kitchen and the addition of our new full bath. Words cannot express our appreciation and satisfaction with our “new home”, but we will try!

We began our project together in the summer of 2008 with the design concept and budget. You spent many hours with us selecting hardware, fixtures, flooring and cabinets all in an effort to get a full understanding of the cost of the project. You guided us through the maze of details and helped us make the right decisions. You always had a keen sense of what worked and what didn’t. While you gave us credit for making the good choices, it was really you.

Our project was broken down into two phases: 1) the family room renovation, deck and bath addition, which spanned mid October to early December 2008, and 2) the kitchen remodel, which spanned January to March 2009. A schedule was set at the beginning and by the end, despite a few surprises, the project was completed just one week shy of your estimation.

You were a good listener, planner, designer and problem solver. You have an amazing ability to pay attention to the finer details that truly put a project over the top. In designing the kitchen, you made use of every nook and cranny to optimize the use of cabinets and storage. We are very pleased with the quality of the cabinetry, granite countertop and flooring. Our kitchen is truly a show stopper!

Your crew, led by Ken was professional every step of the way. They were considerate of intruding on our space and were patient with the curiosity of my two toddlers. Each day the construction area was swept clean and tools were put away.

Communication between you, our project manager Kenny and us, was excellent. We left notes for each other, talked in person, by phone, and electronically; we were always on the same page. You did a terrific job of coordinating the skilled trades and communicated with them the plans and expectations. Each time we encountered an unexpected problem, a solution was quickly right around the corner.

The final testament of the “value” of our project was realized when we refinanced our home and learned that, in the short span of six months, we got back every single dollar on our investment! Without hesitation, we would recommend your company to anyone considering a home improvement project. Thank You so much!